We offer a wide range of eyeglasses including prescription glasses, reading glasses, blue light blocking glasses, sunglasses, and designer frames.

You can contact our customer service team via email at support@lensalter.com. Our customer service hours are Monday to Friday, 9 AM to 6 PM (EST).

Browse our site and choose one or more frames that you like. Once you've made your selection, fill in your prescription details and let us know your preferred lenses and coatings. We'll handle the rest!

The easiest and most trusted way to obtain your prescription is to see your local optometrist. Please be sure to ask your doctor to include your pupillary distance (PD) on your prescription!

We provide non-prescription glasses, single vision glasses, progressive glasses, and prescription sunglasses, and different glasses types are available to match different lenses, such as photochromic lenses, blue light filter lenses. However, prescription is not available on all items we sell online. If the item is available on prescription, you will be able to select the prescription lenses on the product page.

Before submitting the order with progressive glasses, please kindly enter your Fitting Height and PD(your pupillary distance) which important statistics.

Can I order the frame with plain lenses or no lenses?

All the frames can be made with plain lenses. Just choose the non-prescription lenses or only frame when you order.

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.

Absolutely! You can track your order by entering your order or tracking number in the "Track Order" section in our top navigation. You can utilize this tracking number to monitor your package's progress and receive real-time updates on its location.

You can also click Track Order to check.

Actually, we can deliver our glasses to every county around the world. A full list of the countries where we ship glasses is available on the Payment Page. When you click on the Country drop-down window, you will see the list of countries.

Yes. We offer free shipping that your order is over US$59.

Yes. If the glasses quantity of your orders is no more than 4 and you did not use any voucher or promotion on your orders, you can combine them for one shipment and we can refund you part of the shipping fee. Just tell us your order numbers before checking the package status by sending an email to Contact Lensalter.

We offer a 14-day return policy for all eyeglasses. If you are not satisfied with your purchase, you can return or exchange the item within 30 days of receiving it. The product must be in its original condition and packaging.

To initiate a return or exchange, please contact our customer service team with your order number and the reason for the return. They will provide you with further instructions and a return shipping label if applicable.

You can submit your prescription during the checkout process by uploading a photo or PDF file. Alternatively, you can email it to Support@lensalter.com after placing your order.

We offer a variety of lenses including single vision, bifocal, progressive, reading and non prescription lenses. Additionally, we provide options for sunglass, photochromic lenses, and blue light protection.

Photochromic lenses are designed to be clear (or nearly clear) indoors and darken automatically when exposed to sunlight. In addition to that, photochromic lenses come with 100% UV protection coating and anti-reflective coating.

Spin-Coating:

• Description:  spin-coating is a thin layer applied to the surfaces of eyeglass lenses to reduce glare caused by light reflections. It allows more light to pass through the lenses, improving visibility and reducing eye strain.
• Benefits: Minimizes reflections, improves clarity, enhances visual acuity, and reduces glare from artificial lighting and headlights

In-Mass Tinting:

• Description: In-mass tinting refers to the process of adding color to the lens material itself rather than applying a tinted coating. This is often done during the manufacturing of the lens.
• Benefits: Tinted lenses can provide various benefits such as reducing brightness, enhancing contrast, and protecting the eyes from certain wavelengths of light. Tints can also be purely cosmetic.