Dear Valued LensAlter Family,
As our factory team prepares for a well-deserved break, we want to share the updated shipping timeline for your orders to ensure a seamless experience:
Clear Lenses
• Temporarily suspended on: February 14, 2026
• Resume shipping on: February 24, 2026
Other Lenses
(Sunglass / Progressive / Photochromic / Blush lens)
• Temporarily suspended on: February 10, 2026
• Resume shipping on: February 24, 2026
Order Time Window: Feb 10 to Feb 24 (two weeks)
All orders placed during this period will be produced and shipped in the order of placement, with fulfillment and shipping starting after February 24.
We understand that waiting for your new eyewear can feel a little like waiting for a special occasion, and we sincerely apologize for any inconvenience this temporary adjustment may cause. Our customer service team will remain available to answer any questions you may have, and we will reply to your emails within 24 hours during this period.
Thank you for your understanding, patience, and continued support. We can’t wait to help you shine bright in your new frames soon!
Warm regards,
The LensAlter Team 💖
